Shipping policy

Checkout

After adding all the desired items to your shopping bag, review them to be sure you have everything you want and then click the “Checkout” button.

Shipping & Billing Information

You will need to provide your bill to and ship to addresses (please note: the bill to address must match exactly the address on your credit card statement). Then proceed to choose a shipping method and method of payment. We currently accept Visa, Mastercard, Discover, and American Express.

Sales Tax

A Mother’s Haven is required to collect sales use tax on products in the state of California.

Submit Your Order

Please review all of the information you provided, and make any necessary changes before clicking the “Checkout” button. Once you place your order, you will receive an email with your confirmation number.

Orders are shipped quickly, often the same day or the next day. If you need to make any changes to your order, please call us immediately at (818) 380-3111.

We make every effort to keep the web inventory updated daily, but we can’t always guarantee an item’s availability. If an item is out of stock, we will call or email you and let you know. Out of stock items can often be ordered for you, and we will let you know how soon we can get them in.

Ground Shipping (5-7 Business Days)

We offer $7 Flat Rate Standard Ground (via UPS Ground or USPS) shipping on all domestic orders. A Mother’s Haven reserves the right to ship items separately due to size and weight of the package (therefore, items ordered together may be received separately)

Second Day or Overnight Shipping

Cost is based on size/weight of product and distance from our store (Los Angeles, CA). Please call us at (818) 380-3111 before completing the order to determine cost and product availability.

Hawaii & Alaska

Cost is based on size/weight of product and type of shipment chosen. Please call us at (818) 380-3111 before completing the order to determine cost and product availability.

International

International shipping is available. Please call us at (818) 380-3111 to discuss rates and shipment methods.

We truly appreciate your business and want to make the shipping process as speedy and easy as possible. If you have any questions about shipping please email us or call us at (818) 380-3111 and we will be happy to help you.